This policy explains how inquiry information may be used when a visitor contacts the website about digital and textile printer applications. Typical information includes name, company, email, phone, country, printer interest, and application notes.
Submitted details are used to respond to printer selection questions, demo planning requests, service discussions, and product category inquiries. Application notes help route the request to a relevant equipment or workflow specialist.
Inquiry data should be handled with reasonable administrative and technical safeguards. Visitors should avoid sending confidential production files, customer lists, or regulated personal data unless a separate agreement is in place.
You may request that contact information be corrected or removed from future response lists. Operational records required to answer an active inquiry may be retained while the request is being processed.