Application desk
For DTF, UV, sublimation, eco-solvent, and inkjet project scoping.
Use this page when your team is comparing printer families, planning a demonstration, or preparing an installation checklist. A useful contact request includes the target product, material size, daily volume, ink type, finishing method, and the approval criteria that will decide whether a sample is acceptable. Those details help the conversation move quickly from general sales language to production fit.
For DTF, UV, sublimation, eco-solvent, and inkjet project scoping.
For sample files, media notes, color targets, and print room readiness questions.
Monday to Friday, 8:30 to 17:30 local support time. Emergency production issues should include printer model and job status.
Before sending a request, collect the sample file type, preferred media brand, expected order quantity, finishing equipment, available floor space, and any quality issue that has affected previous printer programs. If your team is replacing equipment, include the current bottleneck: color drift, slow curing, transfer inconsistency, excessive cleaning, media waste, or lack of service access. This context helps the response focus on the operating problem rather than returning a generic product list.
The form is shared across the site so product cards, service requests, and demo planning all enter the same workflow. Describe the substrate, image size, expected run length, and deadline. If a sample must pass wash, rub, bend, outdoor, or adhesion checks, include those requirements in the message field.